Virtual IP telephone stations provide an alternative to traditional telephone station or IP PBX station and allows saving costs for acquisition of PBX equipment and avoiding troubles related to maintenance and allocation of such equipment. When expanding IP telephone network and in order to increase number of accounts, such a station does not require additional equipment or licences, and this allows centrally managing entire telephone network without additional costs. No PBX equipment is placed in customer’s premises, because its functions are performed by virtual IP telephone communication station in Baltneta network.
IP telephony allows accelerating work: within a company, it enables use of short numbers, system of IVR voice messages and virtual conference room.
Don’t miss a single call
High-quality communication with customers will be assured by such features as call waiting, call forwarding, takeover and redirection.
Virtual IP telephone stations provide a cheaper solution than analogue ones: investments into telephone networks, stations, equipment and servicing are significantly lower.
Call forwarding feature allows directing a call to a specified telephone number in presence of specific conditions.
If you fail to answer a call for a certain time, the call will be forwarded to other employee of the office.
Call registers, provided upon request from a customer, will help evaluating and planning costs for telephony.
Function of short numbers will allow using three-digit or four-digit numbers inside your company for communication with colleagues.
If you have contacts you communicate with especially frequently, the IP telephony will allow reaching them with a single touch of a key.
Music for waiting time
When calls are forwarded or delayed, your contact will hear background music that you have chosen.