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Cloud computing leader in Lithuania

We are the biggest cloud computing services provider and one of the leading companies in providing information technology and data transmission services in Lithuania, operating since 1996.

The company employs over 140 professionals, who ensure smooth provision of services for over 5400 corporate customers.


Background



Tier 3 Data Centres
Tier 3 Data Centres
We manage two Tier 3 data centres certificied by Uptime Institute. Tier 3 data centres feature redundant active hardware and distribution paths: cooling piping, entry points to the building and electrical installations. This means that there is no need to switch... <p>...the data centre off during maintenance, and service availability reaches 99.982%.</p>
Tier 3 Data Centres

...the data centre off during maintenance, and service availability reaches 99.982%.

Competences
Competences
Baltneta employs over 130 professionals. More than 50 of them are IT specialists. Our IT specialists hold various certificates confirming their competences, such as: Microsoft (MCSA, MCITP, MCTS, MCSE, MCP), VMware (VCAP – Data Center Administration... ...Data Center Design, VCP – Cloud, VCP – Data Center Virtualization, VSP, VTSP), Cisco (CCNA, CCNP), ITIL (Foundation, Intermediate OSA, Intermediate RCV), Cyberoam Certified Internetwork Professional, Red Hat Certified Engineer.
Competences
...Data Center Design, VCP – Cloud, VCP – Data Center Virtualization, VSP, VTSP), Cisco (CCNA, CCNP), ITIL (Foundation, Intermediate OSA, Intermediate RCV), Cyberoam Certified Internetwork Professional, Red Hat Certified Engineer.
Professional liability insurance
Professional liability insurance

Baltneta has professional indemnity insurance of 500 000 Eur. Insurance provided by the world's leading insurance market Lloyd's guarantees that in case of unexpected, unintentional damage it will be covered.

ISO 20000 and<br/> ISO 27001
ISO 20000 and
ISO 27001
Baltneta has IT service management standard ISO/IEC 20000 and information security management system standard ISO 27001. ISO 20000 standard guarantees that our clients will be provided with the highest quality level services. Information... <p>...security management system standard ISO 27001 defines the way service provider must ensure the confidentiality, information integrity and continuous data availability.</p>
ISO 20000 and ISO 27001

...security management system standard ISO 27001 defines the way service provider must ensure the confidentiality, information integrity and continuous data availability.

Express customer service

Experts at Technical Customer Service Department advise and deal with service provision related problems 24/7.

  • We constantly monitor the technical parameters of your services to ensure uninterrupted service.
  • Whenever you encounter any IT malfunction, our task is to resolve it as soon as possible and keep in touch with you until confirmation that the problem has been resolved and no further assistance is required.
  • We work efficiently - follow ISO standards and ITIL methodology, but do not hide behind systems, department or internal workflow procedures. We want to help you, even if the problem is not a part of our responsibility.
  • We seek not only to find a solution to the problem, but also to explain why it has occurred and suggest what should be done to prevent such problems in the future.
  • We see service disruptions, incidents, or issues that you encounter as a challenge that leads us forward and makes us prove to ourselves and others that such things, as 'this is not possible', 'this will not work', do not exist.
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History

1996
1996
Wireless internet service provider Baltneta was founded.
2004
2004
International calls service InterCall is introduced.
2007
2007
The first company's data center is established.
2008
2008
JSC MicroLink Lietuva is acquired. Baltneta becomes the second largest player in the ISPs' market.
2010
2010
The beginning of Cloud services provision.
2012
2012
Second company’s data center is established. It is the first certified Tier 3 data center in Lithuania.
2015
2015
Atea Baltic acquires 100% of Baltneta's shares. Baltneta joins the corporate group Atea.
2018
2018
The biggest Internet Exchange hub in Baltics is formed.
2019
2019
Third company's data center starts operating. Tier 3 Design and Tier 3 Facitily.