Cloud computing leader in Lithuania
We are the biggest cloud computing services provider and one of the leading companies in providing information technology and data transmission services in Lithuania, operating since 1996.
The company employs over 140 professionals, who ensure smooth provision of services for over 5400 corporate customers.
...the data centre off during maintenance, and service availability reaches 99.982%.
Baltneta has professional indemnity insurance of 500 000 Eur. Insurance provided by the world's leading insurance market Lloyd's guarantees that in case of unexpected, unintentional damage it will be covered.
...security management system standard ISO 27001 defines the way service provider must ensure the confidentiality, information integrity and continuous data availability.
Express customer service
Experts at Technical Customer Service Department advise and deal with service provision related problems 24/7.
- We constantly monitor the technical parameters of your services to ensure uninterrupted service.
- Whenever you encounter any IT malfunction, our task is to resolve it as soon as possible and keep in touch with you until confirmation that the problem has been resolved and no further assistance is required.
- We work efficiently - follow ISO standards and ITIL methodology, but do not hide behind systems, department or internal workflow procedures. We want to help you, even if the problem is not a part of our responsibility.
- We seek not only to find a solution to the problem, but also to explain why it has occurred and suggest what should be done to prevent such problems in the future.
- We see service disruptions, incidents, or issues that you encounter as a challenge that leads us forward and makes us prove to ourselves and others that such things, as 'this is not possible', 'this will not work', do not exist.