Maintenance Of Workstations
Entrust your IT maintenance with our specialists
The Workstation Maintenance Service helps to keep computers and peripherals working properly. We'll make sure your workstation infrastructure is stable, secure, evolving, optimised and adapted to changing business conditions.
Baltneta's workstation maintenance service consists of three main components: reactive maintenance, proactive maintenance, and Baltneta's created value-added services.
Baltneta offers IT maintenance services not only to customers established in the territory of the Republic of Lithuania, but also in neighbouring countries.
Expeditious troubleshooting
IT support professionals will expeditiously troubleshoot problems remotely or at your workplace. Even 80% of all requests are resolved remotely!
Proactive prevention of malfunction
Regular preventive maintenance prevents malfunctions and ensures the smooth functioning of workstations.
Maintenance reports
Reports on completed maintenance of workstations and time of resolving are uploaded on our customer portal once a month.
Hardware replacement
In case of your hardware breakdown, when it is taken for servicing, we provide hardware replacement until the restoration of the operation of your hardware.
Evaluation of workstations infrastructure
When we start working with a new customer, we carry out an assessment of the workstation infrastructure, an initial set-up of the workstations, and make recommendations.
Dedicated IT Service Manager
Each Baltneta customer is assigned an IT Service Manager who is responsible for the implementation of existing services and the ordering of new services.
Remote maintenance of workstation infrastructure
If our engineers are unable to carry out remote troubleshooting or other remote servicing, they come to our customer’s office.
Maintenance of workstation infrastructure on customer premises
If our engineers are unable to carry out remote troubleshooting or other remote servicing, they come to our customer’s office.
Selection and consultation of new computer and software
Every customer of Baltneta can apply for the purchase of new computer and software and get the best price offers.
