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IT Maintenance

Entrust your IT maintenance with our specialists

Our regular IT maintenance service will help to ensure proper operation of your computers, peripheral and other IT equipment. By providing IT maintenance services, we assume responsibility for stable operation, safety, development, optimization, and adaptation of our customer’s IT infrastructure to the ever-changing business conditions.

Baltneta offers IT maintenance service not only to the customers, located in the territory of the Republic of Lithuania – this service is also rendered in the neighboring countries.


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Choose the best option for you
ITP 1
Hourly rate
Once a year
Extra order
Extra order
Hourly rate
Hourly rate
ITP 2
Once a year
Extra order
Extra order
Hourly rate
Hourly rate
ITP 3
Once every six months
Extra order
Extra order
Hourly rate
Remote IT infrastructure maintenance
On-site IT infrastructure maintenance
Peripheral equipment maintenance
Incident registration 24x7
Maintenance reports
IT audit
IT maintenance check-up
Specialized software maintenance
Hardware replacement
Recommendations for IT infrastructure
Antivirus license
Computer encryption
Troubleshooting on extended working day
Troubleshooting on weekends and holidays
ITP 1
Hourly rate
Once a year
Extra order
Extra order
Hourly rate
Hourly rate
ITP 2
Once a year
Extra order
Extra order
Hourly rate
Hourly rate
ITP 3
Once every six months
Extra order
Extra order
Hourly rate
ITP 1
Hourly rate
Once a year
Extra order
Extra order
Hourly rate
Hourly rate
ITP 2
Once a year
Extra order
Extra order
Hourly rate
Hourly rate
ITP 3
Once every six months
Extra order
Extra order
Hourly rate
Remote IT infrastructure maintenance

Remote IT infrastructure maintenance

Remote maintenance enables expeditious response to queries, fault identification and troubleshooting, prevention and monitoring.

On-site IT infrastructure maintenance

On-site IT infrastructure maintenance

If our engineers are unable to carry out remote troubleshooting or other remote servicing, they come to our customer’s office.

Incident registration and troubleshooting

Incident registration and troubleshooting

We register incidents and provide professional consultations 24/7. Where necessary, we provide IT maintenance 24/7.

IT infrastructure prevention

IT infrastructure prevention

Preventive maintenance works, carried out on a regular basis, prevent from eventual faults and ensure smooth functioning of IT system.

Backup

Backup

At our customer’s request, we make backup of workstations, which is kept in the data center.

Maintenance reports

Maintenance reports

Reports on completed maintenance of workstations and time of resolving are uploaded on our customer portal once a month.

Expeditious troubleshooting

Expeditious troubleshooting

IT support professionals will expeditiously troubleshoot problems remotely or at your workplace. Even 80% of all requests are resolved remotely!

Hardware replacement

Hardware replacement

In case of your hardware breakdown, when it is taken for servicing, we provide hardware replacement until the restoration of the operation of your hardware.

IT audit

IT audit

Before we start working with a new customer, we carry out IT audit and the initial arrangement of workstations.