HelpDesk: +370 5 274 5444

Office 365 Support Service

Office 365 support service is aimed at customers, who need more than free Microsoft support. We provide the service remotely on weekdays from 8:00 A.M. to 5:00 P.M. all year round in Lithuanian, Russian, and English. Upon prior agreement, we may carry out data migration or other works during non-business hours for an additional fee. Registration of calls and incidents takes place 24x7x365 via Baltneta help service number +370 5 274 5444 or e-mail helpdesk@balt.net.


Ready to help On duty 24x7x365 Professional advice

We are a gold Microsoft partner and our certified engineers are ready to help you. We have a priority for exceptional Microsoft support to solve the incidents.

Register incidents at any time of the day. Reduce business risks, downtime, and costs by getting continuous support.

We offer professional advice and unique Office 365 plans that meet your business needs. We have experience with different sizes of business.

Office 365 Support


Free Microsoft support Baltneta support
Incident response time (standard/urgent/critical) No commitment 8/4/2 hours
Troubleshooting in accordance with Baltneta’s or client’s procedures
Premier support
O365 account administration (ordering and assigning licenses, creating and deleting users and their groups)
Answering inquiries about O365 services
Changing user password
Basic configuration of Exchange Online, Onedrive, Sharepoint, Skype for Business
Outlook Web App assistance: rules, calendar, tasks and notes, autoreply
O365 mobile device configuration assistance (iOS, Android)
Data migration or help during off-hours